FAQ & HELP CENTER
Business Hours
Our operating hours are as follows:
- Monday to Friday: 9:00 AM - 5:00 PM EST
For inquiries or assistance, please select the "Contact Us" option located under the 'Pages' section at the bottom of each page on our website or send us an email. Our dedicated team will respond to your queries within 24-48 business hours.
Delivery Timeframe
All orders undergo processing within 3 - 5 business days. You can expect your item to be delivered within an estimated 7-10 business days. Once your order has been processed, and a tracking number becomes available, we will send you an email with the relevant tracking information.
Shipping Details
All our products are shipped from within the United States.
Shipping Destinations
We currently ship to the United States, including the 48 contiguous states and Washington, D.C. Please note that we are unable to ship to P.O. boxes, military bases, or diplomatic locations at this time.
International Shipping
Regrettably, we do not offer international shipping services at this time.
Returns and Exchanges
Bespoketshirt is not responsible for any products that may be damaged or lost during shipping. If you have received a damaged order, kindly reach out to the shipment carrier or our support team directly to initiate a claim. It is important to retain all packaging materials and damaged items before filing a claim.
Order Changes and Cancellations
Yes, you can cancel or make changes to your order. However, please be aware that once an order has been processed and shipped, it cannot be canceled or modified.